ICON Health and Fitness
Treadmill Service Never Arranged and No Callbacks After Weeks

Complaint #1

I have been trying to get service on my treadmill for the last 3 weeks. I called Icon's 800# and waited approximately 25 minutes before someone came on and said they'd call back. Two days in a row, no one did!

Complaint #2

Icon finally gave me the name of 2 companies in the Bay Area who would service my treadmill.
Two & 1/2 weeks later, 3 messages later - no response from them!!!

Complaint #3

I called Icon today and a rep refused to hand out the name of a president or CEO to whom I could complain.

Don't buy any products from these people. You can't sell a product that can't be serviced. I am now filing a complaint with the district attorney for unfair business practices!!!

Douglas
Fairfax, CA

Company: ICON Health and Fitness
Country: USA
State: Utah
City: Logan

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