T-Mobile
Returned Sidekick Never Credited and $299 Refund Refused

I had purchase a Sidekick online from T-Mobile. Keep in mind I have been a customer for a 1 year. You have so many days to return something that you don't like or feel you can't get alone with. The Sidekick was horrible. It had it's good points but it just wasn't fitting what I wish for it to fit for. So I sent it back before the so called 14 day period was up. I had it about a week and sent it back express mail and it got there in one day. Someone did sign for it. Well I had called them for them to credit my account back for the merchandise, and they say it has never reached their warehouse, that they would have to write up a report for it to be found in their warehouse. I have called them from July to to Oct about crediting my $299.00 back to me and they refuse to do so. One of their customer service agent said oh I don't doubt you have sent it, but we need the proof that you did? What kind of an answer is that? One other agent told me I would need proof to fax to them, I asked for the fax number and he would go well, I don't want to give that to you right now. It would not benefit you when you get the proof and it would end up faxed in another state cause the next time you get a hold of a customer service, you would be talking to someone in another state. Just run you around.
T-Mobile you big fat rip off!!! Give me my $299.00 that you owe me!!! You not only stole money from me but you done everything under fraud!!!

Company: T-Mobile
Country: USA
State: Georgia
City: LaGrange
Address: 210 Wiley Road

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