EBay & PayPal
Being sold counterfeit goods and eBay will not honor a claim and allows the seller to continue

I received the goods on 08/20 from an eBay approved seller megabyte500 eBay item number 261081391958 and mail them back out on the same day back to the seller which cost an extra $21.74 to do so as they were counterfeit. The tracking details of USPS LC564683796US show that the package left Los Angeles on 08/23 and the seller did not provide a refund. On 09/15 I submitted a claim to eBay and they denied the claim on 09/16.

On 09/17 I submitted a fax to eBay to appeal that cost an additional $12.60 to do so from my local UPS store. I am out of pocket for $408.79 plus interest. I spoke with eBay on 09/21 and they are going to deny the appeal even though I have provided documentary evidence to support I was sold counterfeit goods including an email from Omega servicers

Confirming that the item was a counterfeit. So, there is no eBay protection for being sold counterfeit goods and eBay have not taken any action against the seller for doing so. I tried submitting a claim through PayPal and as I had already opened a case via eBay, which PayPal is owned by them, I was not allowed to. I have now submitted a claim to my credit card company who provide Paypal with the funds to purcahse the goods.

Company: EBay & PayPal
Country: USA
State: California
City: San Jose
Address: 2145 Hamilton Ave

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