Nextel
Ripoff billing fraud Nobody will listen

This isn't just one incident of billing fraud by many over a long period of time and no one at Nextel is willing to resolve this.

Everytime I purchase new equipment and pay for it, it still shows up on my bill. After many calls and email correspondence, it is still on there, even though I have receipts to show it was paid.

Everytime I have a conversation with them, my $99 unlimited plan gets changed. And, they charge me extra to change the rate plan that I didn't want changed. According to their records, I authorized the changes. I did not. This is a business phone, why would I select a more expensive program. They have added billed me for programs that are actually included in my base program. They they charge me for overages when I have an unlimited plan. Recently they said I had 453 minutes of overage charges.

They also bill me for text messages; I do not use the text messaging feature - the only text messages I receive are from Nextel - and they charge me for them!

Now my bill is up to over $800 and will be cut off in a few days if I don't pay it in full and it should be less than half that. I have agreed to pay anything that is legimate but at this point can't get anyone to respond with anything but more threats to cut off my business phone.

Any suggestions?

Company: Nextel
Country: USA
State: Virginia
City: Reston
Address: 2001 Edmund Halley Drive
Phone: 8006396111

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