T - Mobile
Misleading Minutes Billing and Charges for Text Messages Never Sent

I have three day weekends, and 600 whenever minutes on my T MOBILE plan. I was getting close to using all my minutes this billing cycle, so I used the #646# code frequently to make sure I didn't go over. It would take an hour or two to show the new total. It would also have - BILL CLOSE 11/01. I made it, so I thought. Late in the evening on 11/01 it showed that I was over by 57 minutes. I got upset. NOW, early in the morning on 11/02, it's saying I'm 110 minutes over. 2 days after my BILL CLOSE?!

They also charge me for text messages that never reach the recipient.

My last bill was TWICE the average due to extra text messages. (texts that people say they never got) My two year contract ran out 2 months ago, so I think they may be trying to get whatever money they can out of me before I switch to another provider, where I can get UNLIMITED EVERYTHING for LESS than what they're SUPPOSED to charge me now. Beware of T-Mobile and their codes! If you use #646# you better wait AT LEAST 2 to 3 days for your total.

I feel ripped off!

Company: T - Mobile
Country: USA
State: Texas
City: Arlington
Site: www.t-mobile.com

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