Touch of Class Catalog
Extra boxed items shipped by mistake, return not credited
- 03-28-2012
- 15
I ordered one item (wine rack) from Touch of Class. When I received it, there was an additional box, which I thought odd. When I opened the box it included window valances and pillows (approx. $565). I contacted the company immediately and shipped the items back ASAP. They have failed to credit my card as quickly as they charged it. It has been 5 days since they received the returns and they still have not credited my account. I of course will dispute the charge but their incompetence has cost me time and money. I will never order from them again!
Company: Touch of Class Catalog
Country: USA