Sun Com - AT&T
Sun Com/AT&T rip-of!
- 07-21-2004
- 1
I have been with Sum Com for several years now and all of my family was with them too. Now at this time I and my sister are the only two left with them. Just my family, Sun Com has lost 6 customers and are about to lost 2 more, mine and my daughters.
I called customer service and asked them about the text messaging and the lady told me that I was charged cause I sent a message... The only text messages that are on my account that are free are the ones that are recieved, the ones that are sent to me! I can not send any but I can recieve them for free!
I have the unplan platinum for 1 year at 60.00 a month just for my plan and another 30.00 for my daughters phone per month and the plan does not cover text messaging that I send out only incoming messages! Now that is a bunch of bull... I asked the custmer service about this and said that it wasn't right and she informed me that she wass not going to argue with me and I asked to speak to her supervisor and she told me that she wouldn't argue with me either! I left a message for her at her voice mail, now lets see what happens.
Company: Sun Com - AT&T
Country: USA
State: South Carolina
City: Charleston
Address: P.O. Box 190028 Charleston, SC 29419-9028
Phone: 8004658078