Century Link
Services Disconnected After Payment Confirmed, Plus Property Damage Dispute

This issue stems from when Century Link damaged my property, and costs me no less than $600 in damages, after further investigation and repair estimates the amount is around $1800 of which they fail to take ownership of. But beyond that.

My account had a balance on it, so I paid the amount due at the end of January over the phone, I was assured that would bring any amounts past due from the disagreements. I then get a another bill in February make those payments and make sure the account is paid in full with exception of any amounts due in March which

Now, here middle of the day on February 28th they decided to kill all my service - Internet, DirectTV, and Cell Phone. I call them, they verified they got the money, but for whatever reason the computers did not talk to each other and record my payments... Again, not my problem... But they are making it my problem.

Company: Century Link
Country: USA
State: Louisiana
City: Monroe
Address: 100 CenturyLink Drive
Phone: 8774511980
Site: centurylink.com

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