Securus Technologies
Securus Correctional Billing Services Blocked Calls, Blocked Accounts, Poor Customer Service

Securus Technologies is a telecom company, based in Dallas, Texas, which contracts with many state prison systems in the U.S. To provide telephone access for inmates to phone their family/friends. Unless a family member outside the prison is an account holder of Securus Technologies, it is impossible to be contacted via telephone by their loved one inside prisons that contract with this company.

I do not own a landline, so I purchased a telephone number from Skype (VOIP) on December 24. I, then created my account with Securus Techologies on December 24, using the AdvanceConnect plan, and began receiving calls from an imprisoned close friend at a correctional facility, on January 6. Three days later, on January 9, my account was blocked without notice or notification from Securus. I only learned of the blockage when my friend failed to call, as scheduled, that same day.

Company: Securus Technologies
Country: USA
State: Texas
City: Dallas
Address: PO Box 650757
Phone: 18008446591
Site: securustech.net

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