Securus Technologies
Calls dropping immediately after acceptance at $3.95 per call
- 06-26-2013
- 68
My son is in the Porter County Jail. I have twice paid Securus, totaling $143.90, which includes handling charges for phone services. I haven't received my money's worth. When accepting a call, following their directions, after pushing number 1 to accept the call, the call was immediately lost, dropped! This is unacceptable! Securus charges $3.95 to accept a call and 89 cents per minute afterwards. Securus will have a record of how many calls were made to my phone number and accepted, but what good is a call that lasts 2 seconds? That is two tenths of a second!!! At $3.95 a call, I'm being ripped off.
I've tried repeatedly to call and talk to anybody at Securus and only succeeded once, and their rep told me it was my fault. What a bunch of CROOKS run Securus. They all should be jailed for their false claims of running a reputable service. Securus runs a RIPOFF.
Company: Securus Technologies
Country: USA
State: Texas
City: Dallas
ZIP: 75254
Address: 14651 Dallas Parkway
Phone: 9722770300, 8008446591
Site: correctionalbillingservices.com