SBC California
DSL Service, Poor And Incompetent Service Incompetent and poor service representatives

Spend 2 hours with over 10 service representatives (supervisors, managers) for a SIMPLE problem of UPGRADING existing DSL service order of Express Package to Pro Package. One service representative, named Lynnette, treated me like I was an imbecile. Two hours! Over 10 representatives (too many to remember)! SBC needs to re-train their entire staff or if this is how they truly do business—to frustrate and cause resentments in their customers—I hope they go bankrupt.

Company: SBC California
Country: USA
State: California
City: San Diego
Address: Sacramento, California, 95887-0001
Phone: 8663390213

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