T mobile
Web service almost unusable, refused release from contract

This service is almost unusable. Just to register and sign onto this sight alone has taken me more than 45 minutes.

Have contacted T Mobile about this problem many time and have been told that it is a capacity issue. I never knew so many people were on the web at 3 in the morning.

There is no resolve to this problem I have been told. When asking to be relieved of the contract that I got into for two years I was flatly told no due to the fact that I have used it even though it was mostly non workable. I was like wise told that if I wanted I could contact customer relations via snail mail but they too would not cancel the contract.

I have brought this on going problem up to the T Mobile store that I bought it from and they too pretty much said "oh well". Even worse, having them, T Mobile, knowing about these problems, continue to sell their POS web service to unsuspecting consumers. Everything that you will read about this on this site is true.

I have been a T mobile subscriber since 2009. Once this contract is over I am out of here.

Company: T mobile
Country: USA
Site: t-mobile.com

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