Woman Within
Terrible Customer Service & Missing Merchandise
- 10-03-2011
- 13
I placed an order on August 5. The item was in stock according to the web site. Right after the order was submitted I was informed that it was back ordered and would be shipped on Sept 6. I have called five times since then and have not reached anyone who could tell me why the item was never shipped. Five people including a supervisor claim it is in stock but no one, including the supervisor can determine why it was never shipped. During my last call I was transferred twice and kept on hold for 20 minutes. The supervisor promised to call me back by the next business day. He never called. Customer Service is horrible.
Company: Woman Within
Country: USA
Address: 2300 SouthEastern AVE Indianapolis IN 46283-0001 ()
Phone: 8002283120
Site: womanwithin.com