Skechers
Doesn't care about the custome

In January I bought a set of sneakers in the Skechers within the Twelve Oaks Mall in Novi, Mi. Upon returning home I understood I had been offered 2 different-size shoes. Sadly, I reside over one hour away therefore couldn't return instantly to consider them back. Upon time for the shop, I had been informed I really could not return them since it have been longer than thirty days because the purchase. I'd have happily stored the sneakers within the first-place when they have been exactly the same dimension. I'm very embarrassed using the customer support as of this shop. I'd to hold back fifteen minutes before somebody actually questioned why I had been at the front end table, which was after I'd to shout towards the back store-room to request if there is somebody open to assist me. I had been advised to hold back for that supervisor who got another five minutes. I extended to hold back, subsequently was informed I really could not return the sneakers. I requested the supervisor why don't you whilst the error was yours, not mine. She repeated exactly the same data in my experience about this being past thirty days and stated I ought to have named instantly upon recognizing the sneakers were not exactly the same dimension. Used to donot recognize a phone might have set this, and this wasn't created on my bill. I really couldnot have delivered the sneakers any faster anyway. The supervisor was rude and obviously didn't desire to be stressed with my problem. She proceeded to approach a credit before I decided. I've no need to make use of a store credit or actually buy this manufacturer again after how I had been handled within their shop. I have been carrying these sneakers for around 12 years today, my spouse and child put them on aswell. I'll never buy this manufacturer again. They will have absolutely dropped an extremely dedicated client. I've NEVER been handled this badly with a company in my own life. I truly believed Skechers was among the greater companies available, but I had been super wrong. I have been sure inform each and every individual I learn about this, in addition to types I do not.

Company: Skechers
Country: USA

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