Medihelp
No feedback after two months

I'm extremely embarrassed with this specific medical help! I registered a medical help to savor the advantages as well as for reassurance, however it has triggered more issues than any thing else.

I had been recently known a professional. About the 3rd of February I named the client support point for that very first time to set up this. I subsequently named every 2nd day-to follow-up about the agreement. But was just informed I'll get feedback quickly. Throughout the first week i named again whilst the agreement was currently getting greater than a month, and that I was informed from the call-center it'd consider 4 days max.

About The 15th of March I chose to email Medihelp. Just about the 17th of March i obtained a contact from Rozanne Nel declaring they're expecting feedback. This implies nothing in my experience and it is an undesirable solution.

Just about the 6th of April did Bridget Groenewald answer my mail saying the physician hadnot stuffed within the type needed. I can't realize that it requires Medihelp significantly more than 8 weeks to inform me that they're expecting documents in the physician, after I'd created many calls.

Certainly that is undesirable client-service. I cant suggest this Medical Help to anybody if this is actually the type of support it's possible to expect.

Company: Medihelp
Country: USA

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