Proctor & Gamble/Metamucil
Failure of customer service to respond to critical metamucil medical and questions

We have created customer support, sent them & required nearly 4 weeks today, plus they, for many mysterious reason, WOn't react in virtually any method to answer our concerns.

This Is Actually The information of my last notice for them, that'll clarify everything:

"May 2

Procter and Risk

INCH Procter & Gamble Plaza

Cincinnati, OH 45202

Re. Metamucil “sugar free”

For all weeks, I've been contacting among your on line reps from the title of “Mary”. I've requested her numerous occasions about “why” there's a maximum restriction on daily dose. Particularly, what might or might occur easily consider significantly more than proposed. She appears to stubbornly and intentionally prevent my problem concerning the effects, if any. She creates that I ought to consult my physician about that issue. Well, I did so request my physician and he explained he didn't understand but that the extreme over-dose might probably do the alternative of its intended goal. He explained I ought to contact you. She keeps stating that I ought to take-no over 3 teaspoons per day, but that I will consider over 1 tsp per specific dose, although not review the 3 teaspoons per day. I've been getting 1 tablespoon twice each day also it appears to perform good for me personally. Should you don’t believe I ought to consider significantly more than proposed, then why don’t you simply recommend me of the effects to ensure that I will comprehend and therefore alter my utilization? The restrictions and reasons aren't obvious and that I can't understand the reason why. Have I been damaging myself, and certainly will possess some undesirable outcome consequently? Please enable me realize.

We use your item everyday and also have been for a long time. We’ve had issues with your on line repetitions previously and at this time, I've this obscure unfavorable experience about Metamucil and that I am disappointed. Why don’t you simply reply my issue? I don’t assume one to inform me that it’s okay to consider significantly more than proposed, but instead the “whys” of why I shouldn’t.

Thanks.

Really,

Don Simms"

Company: Proctor & Gamble/Metamucil
Country: USA
State: Ohio
City: Cincinnati

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