Chase Mortgage/lbps
Trial Payments Made but Past Due Balance Keeps Growing

Shops, Products, Services

On September I was behind my mortgage with Chase for 6 or 7 months. We received a letter regarding the modification program so we decided to go head and keep the house. Chase sent me an agreement to pay beginning 10-1 $1085 trial period for 3 months including taxes and insurance. So I submitted all the documents necessary and paid for three months on time. I kept checking on and off every months after that but Chase always told me that I modification should be effective soon. So I kept paying $1085 every first of the month (I have the receipts).
In the summer of 2010 I start receiving statements from Chase saying that my mortgage payment is $1529 and I noticed that my past due balance was getting higher and higher. So I immediately called Chase and again they told me that was just a regular automated mail and that once the modification will take place is all going to get adjusted. So I kept paying $1085.


Company: Chase Mortgage/lbps
Country: USA
State: Ohio
City: Columbus
Address: P.O. Box 24696
Site: chase.com
  <     >  

RELATED COMPLAINTS

Chase Home Finance
Approved Final Modification Stuck in Draft Status for Two Months

Chase Home Finance
Thirteen Months of Documents Submitted, Told Payments On Time Disqualify

Chase Home Finance
Modification Denied as Income Too High After Hospital Stay

Chase Home Finance
Prepaid Taxes Never Applied and Short Sale Reported as Foreclosure

Chase Home Finance
Mortgage Payment Doubled and Payment Returned as Foreclosure Started

Chase Home mortgage
Repeated missing-paper claims during five months of modification review

Chase Home Finance
Six Months of Home Modification Delays and Changing Answers

Chase Home Finance
Nearly a year of modification paperwork and daily collection calls

Jp morgan chase
Accused of Taking Homes From Mortgage Customers, Lawsuit Cited

Chase Home Finance
Told modification possible until sheriff sale, then denied due to income