Sears
Bad service

I signed a contract with sears to install a new gas furnace on 12-2-10. My old furnace worked will but was 15 yrs old. Just wanted an upgrade. Sears sent a subcontractor to install the new furance and it does not give adequate heat. After numerous calls and endless revisiting by the contractor my furnance is still not working. The sales rep assured me that if there is a problem after three visits they would correct the problem. I need help, I am constantly getting the run around. I only went with Sears because i though they would honor their policy.

Company: Sears
Country: USA

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