Directv
Unauthorized withdrawl out of account

Cancelled out Directv on July 18th as our home was foreclosed on. Told we would only have to pay a $38.00 fee and early cancellation fee would be waived. First big lie among many. Directv continued to bill after July 18th but forgot to send me the "bill. I returned both boxes and remotes in perfect condition. Have pictures and tracking info. On October 13 they decided to help themselves to $300.00 out of my account - as I was at the vet having to put my cat to sleep. You can imagine how much more distraught I became as the girls in the office came to tell me my card was declined because of this disgusting company. I am not even on the contract - just pay the bill on occasion out of my account. I now have received 2 bills on 10-14 $172.10 and $137.68 due 10/29. No explanation - nothing. I own an internet radio station that receives more than 1 million hits a month and have decided I feel the need to mount a consumer revolt against this company. I know it only takes 5 people for a class action suit. Ok "Undercover Boss" see how the consumer really feels about your company - good job - show this on TV. You get nowhere on the phone - totally useless. They just tell you sorry no refund. Why do we allow companies like this to do business as they hurt so many people? Even their own employees don't stick around long due to the illegal practices. We need to deposition some of the present and current employees.

Company: Directv
Country: USA
Address: 2230 East Imperial Hwy El Segundo Ca 90245
Phone: 8005315000
Site: directv.com

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