DirecTv
Failed to refund $300
- 08-13-2010
- 9
Directv technician installed wrong receiver. I had to pay $300 for correct receiver with promise that cost would be credited to my account. It never was. After many attempts to correct situation through customer service, I gave up.
I received promises that the credit would be applied at next billing cycle, then when it wasn't I was told that the person I talked to was not authorized to make such a promise, etc. etc.
I am 64 years old, and I can honestly say that Directv is the worst company I have EVER dealt with; they're a bunch of thieves.
Company: DirecTv
Country: USA
Site: directv.com