Walmart
Returns Refused on Can Opener Gift, Managers Sent Us Back and Forth

Derrick at the Griffin GA Walmart went as far as to send us to different managers (that were reporting to him) to simply waste our time. We tried to return a Christmas gift and because I didn't not have a receipt the cashier at returns -Bridgit - would not return the gift. She told me that I had used my 3 returns without a receipt. When I mentioned could my wife return it she said that actually they don't even accept returns on this item (it was a CAN OPENER) - A lie and a change from the original story. Derrick the supervising manager sent us back to returns saying he would be there shortly. He never showed and eventually sent another manager who said he (Derrick) was not going to change his mind and take the item back (OK - why could he not tell this to my wife and I directly). Then he arrived and said it was like we were buying beer for our underage son. That we were suspicious and that because now my wife wanted to return the item they could not because it was as if we are trying to buy beer or cigarettes for someone that should not be purchasing those items (I PROMISE - I AM NOT MAKING THIS STUFF UP). Thanks walmart for keeping me so entertained with the folks you put in charge at your stores.

Company: Walmart
Country: USA
State: Georgia
City: Griffin

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