Target
Return policy is a rip-off victimized many consumers screwed others too

Upon expecting my first child I registered with the Target baby registry. At my baby shower, I got some duplicate gifts and my friends were mad because Target employees had obviously failed to mark these purchases on my registry. I returned a few items (three in total equalling $67). Recently I attempted to EXCHANGE A GIFT ITEM FOR A MORE EXPENSIVE ITEM (with no gift receipt) and was told that I couldn't do it.

When I asked customer service to explain their policy on returns to me, I was told that I had either had returned too many things or had reached the dollar limit for returns. However they could not even tell me what their policy was on the dollar limit or number of returns. Is it $100 or three returns in a year or what?

The customer service person told me that she didn't know! The really crazy thing is that I didn't want cash back, I simply wanted to spend more at the store by purchasing a larger crock pot! I have spent an enormous amount of money in Target in the past and purchased all of my household and baby products their.

I will definitely be doing my shopping at Walmart from now on where they know how to treat customers.

Company: Target
Country: USA
State: Virginia
City: Midlothian
Address: Commonwealth Center Parkway

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