MetroPCS Communications Inc
Admitted fault in turning off phone despite being paid in full

Shops, Products, Services

This company is a prepay one for the phone service. I prepaid on Monday 12/7 for the month online. I paid in full & got a receipt. Today, Wed. 12/9 the phone stopped working. I spent 45 min. Trying to get a live person to help. Eventually got someone who tried to waste 20 min. Explaining how pre pay works. I told her I knew that & they screwed up. Eventually she agreed that they screwed up since I had paid in full 2 days ago & would reset the phone & it would work. We hung up. I turned off the phone & turned it back on. It still doesn't work-1 hour later. I will now call their corporate office & threaten a lawsuit as I'm an attorney.

Stay away from metropcs


Company: MetroPCS Communications Inc
Country: USA
State: Texas
City: Richardson
Address: 2250 Lakeside Blvd
Phone: 2145705800
Site: metropcs.com
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

MetroPCS
Shiftless ripoff

MetroPCS
Consumer Report

MetroPCS
Ripped off by MetroPCS

MetroPCS
Consumer Report

Metropcs
My phone had gotten turned of for two weeks in nov, so I left it off because the metropcs store in atas, said if the phone is off for a week or more they will bill me from the date i pay which was dec

Metro PCS
Ripped off by Metro PCS Dallas

Metropcs Cell Phone Company
Ripped me off for $51.91 for month NEVER used

Metro Pcs - Corporate Contact Info
I cant stand metro pcs. Im leaving them for sprint so i did sum reasearch here it is the address and number to the corp office plus a

Metropcs
Ripoff! What happened to no service, no bill?

Metropcs Corp
Metropcs takes money from my bank account, then asks me for another payment for same timeperiod

SUBMIT A COMPLAINT