Sears
Washer Repaired After Three Visits but New Problem Appeared and Floor Scratched

My washer quit working 6 weeks ago. I contacted Sears where the item was purchased to schedule a repair call. After 3 visits the washer first problem is fixed, but simultaneously another has manifested. Sears solution another repair call or they will refund my service warranty money (approx. $200.00). I have lost $1395.00 in wages already for their non-productive repair calls. Now have scratches on my floor and wood work from the tech. pushing the washer back into place. They think it's completely ridiculous that I won't let them back into my house or accept the warranty money back.

Company: Sears
Country: USA
Site: sears.com

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