Sears
One year warranty not honored after washer not repaired

WASHER was under warranty when SEARS TECHS started repair on Dec 02. Four other different times, SEARS TECHS did inhouse visits to repair and install parts ordered to no avail-machine was not repaired. Warranty expired 02 Jan. Previous call to SEARS CUSTOMER RESOLUTIONS at (800) 479-6351 on 30 Dec to GALE ID #435537 -I was told to call back 02 Jan for washer replace if not fixed. On 16Jan I was told I will be given a replacement washer, but later was told SEARS CANNOT replace washer because it was out of warranty. Its not fair.

Company: Sears
Country: USA
Address: SEARS HOME SERVICES FRESNO CA 93711
Phone: 18004796351

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