Aaron's Sales And Lease
Used living room set delivered instead of new one

My wife and I were shopping for a living room set and found one we liked at Aaron's in Sulphur. The staff was pretty friendly and helped us pick out the set and fill out the paperwork. Then we were led into a small room to go over the contract with a rude and cocky manager, who acted like he was so important. He kept us sitting in there for about 20 minutes before he graced us with his highly important time. He made us feel as though we were inconveniencing him. Despite our better instincts, we went ahead and started to lease the new set.

However, the delivery guys showed up with a used, dirty set. When we called, the rude manager said that was what we had purchased. After arguing with him, he finally agreed to deliver the set we originally picked out. When the delivery guys showed up again the next day, our set had a tear in it. We almost returned it but decided to have our account moved to the Lake Charles store, about 5 more miles away but with a much nicer staff. Now the rude manager has been transferred to the Lake Charles store.

We set up auto pay on the 1st of the month, but they constantly run our credit card on the last day of the month. My wife called to discuss it with the manager, but he is so rude that we do not want to deal with them again. This will be our last purchase.

Company: Aaron's Sales And Lease
Country: USA
State: Louisiana
City: Lake Charles
Address: 3030 Hwy 14
Phone: 3375628888

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