Aaron's Rental
Rent-to-own mower motor blew up, told to pay for repair

I got a riding mower on a rent-to-own deal, with payments of $80.87 per month with tax. It was a used mower. I was never late with a payment, and I was mostly early. The mower started backfiring when you were mowing, and finally it stopped altogether. I called them, and they finally came and picked it up.

After 3 weeks of them having the mower and not fixing it (I am still making payments), I called the store, and a girl named Catkin informed me that the motor was blown up and I have to pay to fix it. When I got the mower, I was told everything was covered except things that start with B: belts, blades, battery, and also tires and lights. In other words, everything but the motor, which has gone south. I talked to a mower repairman, and he said it sounds like I did nothing wrong. I checked the oil every time we started it, and I even put my car cover over it to keep it from getting wet if it rained.

I feel they owe me 7 weeks of payments. They also did not talk to me and put some young girl on the phone. Companies like these need better regulations. If you get something used, they should have to let you have it at a cheaper rate, because someone has already paid for it and now they are collecting twice or more for the same thing. I am not rich, or I would go pay cash for a new one. They are rip-off people.

Company: Aaron's Rental
Country: USA
State: North Carolina
City: Wilmington
Address: 404 South College Road
Phone: 9107999963

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