DirecTV
Harassing Calls and Unauthorized $16.98 Charge After Cancelling

I cancelled DirecTV in April, returned all equipment & paid my final bill. Shortly after that, they started calling all phone numbers they had of mine continuously, trying to get me back. I told them to stop the harassment as I am on the Do-Not-Call list, but it continues. Then last month I received an $84 bill from them listing PPVs that supposedly were made on one of my receivers & after a lot of back & forth, I gave up & just paid it even though they were not mine.

Then today, I got another bill for $16.98 supposedly for yet another PPV from 9/12. I did not even have DirecTV then! I went to check online & my account is still open AND they just charged my credit card! They stole my money! There was no autopay set up, nor did I authorize the payment, they just took it! I just wrote them the following letter:

I just received yet another bill from you people today for an additional $16.96!! And when I checked my account, you dared to charge my credit card already!

First of all, the PPV charge on this bill is from 09/12, before I even was a DirecTV customer! Not my PPV! Secondly, I am not enrolled in autopay, so how dare you charge my credit card without authorization!

I demand my money back that you stole from me, plus my account closed once and for all, online and off.

And one last thing, stop calling me. I am on the Do-Not-Call list!

If you do not stop all of the above immediately and do not return my $16.96, I will take legal action against your company, you can count on it!

Company: DirecTV
Country: USA
State: California
City: El Segundo
Address: P O Box 915
Phone: 3105355000

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