Directv
Surprise Charges After Cancellation and Equipment Move

We have had DIRECTV for years. Quality was wonderful; however price kept going up and up so I switched to DISH. Called & had DIRECTV cancelled; sent equipment back; did everything just like they said to. A few days after canceling, we received a bill from DIRECTV saying we had a credit of $39. Less than a week passed and I pulled the DIRECTV account up online and saw that we owed $18 and change. I called to find out why and was told that when they received the equipment they found that we owed for Pay for view??? Similar thing happened when we called and had equipment moved to another room — we were told it would cost $15 — got a bill charging us $150!!! When we called, were told that when the guy checked the equipment, he "found" that we owed the $150 from 2 years back - insane!!! This is almost as good as being able to print $ — for DIRECTV.

Company: Directv
Country: USA

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