TSA Claims Department
Problem

Shops, Products, Services

In August of the year I submitted a state towards the TSA re harm to a guitar whilst in the treatment of the TSA. Our gear was damaged, appeared as if it'd been fallen on the ground. Our music-keyboard was damaged, situation of the keyboard was damaged... As well as the circuit board inside was damaged.

A wall wart power, the plastic case wasn't actually there, simply the natural transformer have been tossed in to the situation. And there have been no damaged plastic components within the case, therefore needed to be fallen and damaged then put it within the case. Based on the FTCA regulation a state sould be managed in six months or they're in standard. Our state was received on July 16th from the TSA via authorized delivery email.

Plus they sent mean original notice declaring it'd been received and could be managed in six months. Nicely on December 17th having not noticed from their store I named the TSA again. This time around they explained they were backlogged with statements and may be another six months OR EVEN MORE until they obtain a opportunity to actually take a look at my state and determined.

The individual I spoke to about the telephone had a "what exactly additude" concerning the proven fact that they're in standard by not reacting in six months towards the state. I had been thinking who otherwise available has already established issues of course if you discovered a method to get motion in your state.


Company: TSA Claims Department
Country: USA
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