DirecTV
Wrong Parts Installed and Repeated Calls in First Month
- 12-09-2008
- 3
I've been a new customer for 1 month. Over that time, I have, not exaggeration, spoken with them 10 times. I've had the wrong parts installed, installation issues (broken outlets), products added that I did not sign up for, service cancelled, fraud check, unbundled service (I had bought through Verizon's bundled service). Today was the kicker - over an hour to get things straightened out - they wrongly blamed Verizon (who has been awesome through this). No credit and really no care that I've had to go through all this.
Company: DirecTV
Country: USA
State: Colorado
City: Greenwood Village
Site: directv.com