Direct TV
Contract up

Our service was all the time going out and near the end of our contract, the company said we had to buy a service contract if we wanted them to come out and fix it. So, we did! When the service tech came oout the satellite had never bee set and it hadn't been mounted right or faced the right way, He fixed all this. We was late on the last payment of our contract. They wanted to charge all these fees so I told them to leave it off. I mailed them the last payment and they said I had to pay for the next month since it was the 2nd or 3rd day plus a disconnect fee. I asked them how they figured that since my contract was up in november 2 months earlier. They said if I didn't mail another payment plus disconnect fees and if had already been turned off 2 months earlier and when they signed us up we paid $200.00 and never got our rebate they promised. They said they would charge us for the players and I told them it was in the contract the equipment was ours at the end of the contract. They are a bunch of white collar crooks and get by with it!

Company: Direct TV
Country: USA
State: Arizona
City: Phoenix
Site: directtv.com

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