All American Dish Network
Forced me to pay cancellation fees

I cancelled my service today and they want to charge cancellation fees whether there is a contract signed by me or not. My acc # 8255909762047121

I had AT&T as my TV service provider for about 13 months and I was paying them my bill then they transferred my account to Dish Network without telling me that and I started paying Dish Network and I never been late.
Today April 22 I called them to cancel my service and I've been told that I need to pay cancellation fees because my contract is for 24 months. I told them that I didn't sign any contract with them and if they have any document signed by me I would be more than happy to pay whatever money.
They said that if I do have a contract I need to pay $ 10 for every month remains on the contract and if I don't have a contract they'll charge me signing up fees

This means they will charge me in either way (whether there is a contract or not) and they're doing this to force me not to cancel my service with them and to keep me as a refugee to stay with them although I don't want to
I called them between April 15 and 18 (i believe it was a Tuesday) and I've been told (by a male service rep.) that there is no contract and I'm free to cancel my service at any time with no cancellation fees but today when I tried to do so they said what stated above
I've been with them on the phone for 34 minutes and I spoke to 7 different people and they kept on transferring me from a department to another till finally they transferred me to somebody's voice mail where I left a message with my details to call me back
they're giving me hard time and always threaten me that I'll pay money whether there is a contract signed by me or not

Finally they said if there is a contract i'll pay cancellation fees and if there is not a contract they'll charge me for all the offers they gave me during my service period with them (although being sure that the customer signed a contract is not my fault)

Company: All American Dish Network
Country: USA
State: California
Phone: 18008234929
Site: dishnetwork.com

  <     >