Dell
Support drivers crashed computer, data lost, charged to recover
- 10-13-2008
- 1
After speaking to Dell technical support for two hours they installed drivers on my computer that caused it to crash requiring reinstallation of the operating system causing me to lose all my data. Both another technician and his supervisor stated it had been done in error but sorry there was nothing they could do except have me pay to retrieve the data from my hard drive.
Company: Dell
Country: USA
Site: dell.com