Dell
Hard drive failed and Windows cannot be activated after replacement

Miscellaneous

On Nov 19 Dell shipped my new computer, it arrived Nov 21. Hard Drive failed Jan 31. New Hard Drive installed Jan 4. Now, Windows is not activated and can't be. They will not send me Windows 8 disc w / product key. Now a new error message. Can't get authorization for a replacement computer... countless hours on the phone with tech support. Nothing!!!


Company: Dell
Country: USA
State: Texas
City: Round Rock
ZIP: 78682-7000
Address: 1 Dell Way
Phone: 8777173355
Site: dell.com
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