Assurant
Assurant wont reveal terms of CompUSA extended warranty

Don't know whether they'll even send

Me a hardcopy of warranty.

I'm pessimistic that extended warranty

Extends past end of mfr warranty,

Because Assurant's sales pitch is

That their warranties cover issues

Not covered in mfr warranty (so

Logically they could say that the

Both warranties run during year 1 and

The extended warranty expires after

Year 2 from purchase). Of course

This isn't what salesman actually

Said, and price was far too high

For just residual coverage in yr 1.

Live and learn — don't buy

Extended coverage = duplicate coverage.

Laptop purchased 12 sep 2006 (just over 2 yr ago) from CompUSA with 2-yr TAP so-called "extended warranty". I need new battery. Called 1-877-520-8324 number for TAP on compusa.com. Rep told me that he was told to say that 2 years begins with purchase even tho mfr (Toshiba) picks up first year. Same problem as Mrs. Wells reported 2007.

I asked to have terms of warranty mailed to me. Rep said that his company (Assurant) doesn't mail or e-mail and has no copies of warranty. I can write to Fed Warranty Svc (address above) and ask please to get copy of warranty, but no promises. When I press to have an address for "Assurant" he finally asked supervisor and was told that corporate address of Assurant is same as above, FWSC PO Box 105689 Atlanta GA 30348.

I find this less than honest of Assurant, aside from having been lied

To by the saleperson at CompUSA (Edison NJ) on 12 sep who told me that

TAP picks up after mfr warranty expires.

Assurant must have corporate address (not just P.O.) to receive lawsuits;

They just hide this info.

Company: Assurant
Country: USA
State: Georgia
City: Atlanta

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