Sears
Worst service eve

I had decided to order and ship almost $700 of tools to my son on his second tour in Iraq. A very kind store employee gave me info about Sears online and to pursue shipping information to an APO address. On their website they list APO shipping as available (should be it's a U.S. Address, military takes responsibility outside the U. S). I tried calling to verify, got told not too politely that APO's could not be used DESPITE SPECIFIC information on the website saying APO's could be used. So I wrote an email explaining the situation and asking for an answer. You guessed it, they said contact the store or the website. Let's see, I explained the conflicting information, asked customer service to help, and they simply say go back to the source. Do your realy want to risk doing business with them? Read the complaints on this and other sites first and save yorself the trouble.

Company: Sears
Country: USA
Site: sears.com

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