ClearWire
Bad service
- 09-15-2008
- 12
Called 9-4 to cancel service.
Was advised email sent to return modem and I would NOT be charged any future charges. Rep asked me to list my acct on craigs list for military personnel to take over. She advised I would receive credit of last months bill and that I would NOT be charged anymore.
She advised to keep modem for 2-3 weeks to allow for act to be taken over. Entire call lasted 45 min.
Clearwire has again charged my account, they refuse to reund. Clearwire refuses to send return modem label.
Clearwire uses transfer, hold stall tatcis so you can't cancel your service.
Every new customer service rep says something different.
Now i must cancel my debit card to keep stupid ARSE clearwire from charging me for serivces I haven't used.
Company: ClearWire
Country: USA
State: Nevada
City: Las Vegas
Site: clearwire.com