Clearwire
Modem return ripoff

I returned the modem to the Nevada return address listed above in a United States Post Office Priority Mail box. I did not use a delivery confirmation service. I should have. I did not use the Clearwire UPS return label with handy tracking number. I should have done that. I had hoped the package would get to NV sooner via USPS to avoid a charge for November service. I called Clearwire billing when I saw the charge for December and was told that the modem had not been received. Readers take heed. Use their UPS return label and get a delivery confirmation. Clearwire has charged me for two months service, they know that the modem has not been on since November 7, when I mailed it to the return address and they want $200 for the modem. Clearwire (mobile dialup) is going down the tubes and it is customer ripoff time, after having been with them for four years too!

Company: Clearwire
Country: USA
State: Nevada
City: Henderson
Address: 1051 Mary Crest Road

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