AT&T
Six-day-old iPhone 3G overheated and store refused exchange

Shops, Products, Services

I bought the new iphone 3G from AT&T Wireless six days ago. The phone has gone dead. While charging it got EXTREMELY HOT and fried itself! I tried to return it to the AT&T store and they said "You can only return the iphone to a Apple store". I argued that since it is only 6 days old and clearly a defective product that I was sold they should exchange it. AT&T very rudely informed me that I could take it to the nearest Apple store to be fixed (90 miles away) or just be happy with my broken phone.

I made the trip to the Apple Store and they told me I could by a replacement phone for another $199.00 or do the smart thing and get it exchanged at AT&T! I am so pissid at this experience!

If thats not enough, there was also another guy at the Apple store trying to return his defective phone. Same

Problem. Do yourself a favor and avoid

At&t.

So far I am stuck with this wireless phone that seems like its only good for starting fires.


Company: AT&T
Country: USA
State: Kentucky
City: Louisville
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