Directv
Stored Card Charged Without Notice and $180 Termination Fee

I see that I am not alone in the deception of Directv. Before I tell my story, I hope that all who have been scammed are trying to fight, maybe by joining a class action lawsuit.

I was with Directv for a little over a year after leaving Comcast, a big mistake. It was like leaving a good boyfriend for an attractive hot guy who turned out to be a big stalking loser. Every month I was having billing issues or other problems with customer service. None of them were on the same page, and it drove me nuts. I decided I had enough and told them I was leaving. The operator I spoke to made no record of the phone call, so I was punished for that. The next operator turned me over to the "let's make up" operator, and when I told her I had already joined Comcast since no one had gotten back to me, she turned from sweet to furious, and I was threatened left and right.

A few months earlier I had to pay a bill quickly, so I used my credit card, not knowing they were going to store those numbers without my permission. Yes, it came back to haunt me. Instead of sending me a final bill and giving me a chance to pay anything I owed, they went ahead and charged over 300 dollars on my card, throwing me over the limit. After losing my mind over that, I got that removed from my card, but not without a headache. The bill in the meantime was lowered to 180 dollars; this was my early termination fee.

Comcast for the most part does not have contracts like this, so I didn't expect it. They didn't discuss the contract and I didn't sign anything. The collections agency claims that since I gave them my social security number for the initial credit check, that was considered a signature. This has been going on for over a year, and I have called the FCC, the FTC, the Attorney General of Florida, etc. They stopped harassing me for about 10 months, and now they are back at it now that the Attorney General has closed the complaint.

I want everyone to know they are crooked and to stay away! They have no sympathy and could care less if you are satisfied, as long as they get money. Stay away from Directv, and I hope more come forward and join a class action lawsuit. If the lawyers get the lion's share, so be it, as long as they win it. Thank you for lending an eyeball. Be careful, they are devils in disguise!

Company: Directv
Country: USA
State: Colorado
City: Greenwood Village
Address: Po Box 6550
Phone: 8005315000

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