Verizon
Charged for phone number that never worked and weeks to reach support

Verizon has the worst customer service. It honestly took weeks to actually get through to an actual person and when I finally did I was either transferred and then hung up on, transferred to about 4 different people/departments, and in one instance I was on the phone with a rep and I could hear him but he could not hear me. He was talking to another party and (if I wanted to) I could have that persons name phone # address etc...

I was charged by verizon and never once had service! They gave me a # but it was never working. So again I tried to reach customer service. Now about a good 2 months later, I finally found someone to straighten out this mess! Never use Verizon!

Company: Verizon
Country: USA

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