Dollar Tree
Poor customer service

I have been shopping at this Dollar Tree location for the past 5 years. I always go there with my 3 girls and buy a toy there. The toy isle there has a bottom shelf along the bottom of each isle packed with loose toys. The toy isle always has toys on the floor from other kids digging through the loose toys. I went there yesterday, July 23rd, and my girls and I stood in the toy isle while they picked out some toys. I walked down the toy isle to look at something and when I looked back at my kids I noticed a lady standing at my girls who are 4,6, and 8, and telling them in a cold and scolding tone to clean up the toys on the floor. My 4 year old asked her why. This lady looks straight at my 4 year and starts to raise her voice and says "Why!" I walked over to the lady and asked her to stop talking to my daughter. This lady did not know I was their mother and was about to argue with my 4 year old! Well, its turns out my 6 year old was digging through the loose toys and the toys ended up on the floor. I had her clean up all the toys on the floor. Later my 8 year old told me there were already toys on the floor when we got there. I told this lady I did not like the way she spoke to my children. This lady turned out to be the manager. This manager had the worst attitude I have ever seen as a store manager. I asked for the Dollar Tree complaint number which is always busy or you have to leave a message. For as big as this Dollar Tree corporation is they should care more about their customers.

Company: Dollar Tree
Country: USA
Site: dollartree.com

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