Aarons
Bad service

Ok I wont go into a long dragged out story here's the gist. We needed a laptop so we stopped at Aarons just outside of Apopka. I had done business with them in the past and was until that day a preferred customer (they would actually call ME and ask me to rent to own from them. Offering me deals if I would come in and talk with them) well, I moved and was in need of a few things, but 1st we wanted to see what kind of deal we would get on a laptop... It was never gonna happen it seems from the start, the employees acted as if they didn't want us in the store... The girl behind the counter was rude and could not answer even the easiest questions. Luckily I know about Aarons policies and computers. So we chose one and I asked about a printer (I should have known better) once again we were met with "I have no idea" (insert big eyed I'm stupid stare here) then she disappears into the backroom to ask the manager for the answer. A few seconds later she informs us if we want a printer we would need to go online and order one from the website. They had about 7 printers in the store. I pointed this out to her and once again I was met with that big eyed I'm a dunce stare. A few seconds later here comes the manager he pretends to fiddle with a register and some receipts then not so casually looks over at my paperwork (which the dull eyed girl has me fill out again even though I'm in the system. I even told her about the past phone calls) he then informs me we have to go to the Apopka store "they" don't deliver in our area... I then informed him "doi we're getting a laptop (to her credit she even told him that) we are taking it with us so we wont need it delivered. His answer we don't deliver to Apopka you'll have to go to our Apopka store. My Wife grabbed the paperwork snapped "fuck them we'll go to RAC" then we left furious. Aarons lost alot of business with us. We are looking in the future to rent to own a washer, dryer, stove and fridge. And maybe a desktop. Btw we got our laptop at Circuit City (for a little over $500) (along with our internet another $50) and have not had any problems yet. (knock on wood) matter of fact I'm using it now! Aarons can kiss my money and my rosey red *ss goodbye!

Company: Aarons
Country: USA
State: Florida

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