Cingular Wireless
Charged Roaming Fees Within Calling Area With No Notice

I have the same problem as others on this page. I, too, have been charged for making calls within my calling area. No notice was given to suggest that I was at any time roaming. In fact, a Cingular rep said a customer would have to call them each time they wanted to place a call to ensure no roaming charges were not being incurred.

At the time of purchase, I received no contract terms indicating the service area limitations. The contract they read me on the phone is not the one I signed.

I can no longer use my phone in my home town.
Cingular offered me a more expensive plan, and when I called to notify them of their breach, I received a letter filled with advertisements from the office of the president. The letter was rude and parts untrue. I called David L. who sent the letter and he never returned my calls.

I need to cancel this plan, but it will cost me too much money.

Sprint and Verizon have much better plans and notification when roaming. Don't get ripped off by Cingular!!!

H
Cherry Hill, New Jersey

Company: Cingular Wireless
Country: USA
State: New Jersey
City: Cherry Hill
Site: cingular.com

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