Cingular Wireless
$1,400 Roaming Charges From Unexpected Out-of-State Use

Changed plan to nation plan from local plan on telephone. Several months later my son inlaw went to florida with my phone, received 1400 dollars in roaming charges in one month. I called twice during month to make sure son in law did not go over my minutes, and was never advised about roaming fees.

Contacted Cingular and was advised employee only changed my minutes not my plan. Cannot get Cingular to do the right thing. They advised they only go by contract that I signed not what I did on phone. I started paying 100 dollars a month and have received notices that I was being taken to court for not paying the whole amount at once.

Company: Cingular Wireless
Country: USA
State: Texas
City: Dallas

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