Sears
Very bad customer service
- 05-19-2008
- 7
I had a very bad experience with one of the seals rep at Sears store at Columbia Maryland. I was at their watch/jewellery section. The person who supposes to help me was nasty, rude with a horrible attitude. She asked me to take my business somewhere else! This surprised me and shows how unprofessional and uneducated saleswoman can hurt a reputation of a historic well known store!
Another bad experience I have with sears is the rebate I suppose to receive. I had to call and follow up for a rebate which was promised to me by Sears for the purchase of a washer and drier at the above branch. Customer service was poor responding to my multiple requests. Mangers were uneducated with lack of respect for customers! I never got my rebate and I promise myself not ever purchase anything from Sears anymore.
Company: Sears
Country: USA
Site: sears.com