American Home Shield
Air Conditioner Claim Denied Though Earlier Delay for Payment Was Accepted

Have been with AHS since 2005 and never abused service. My A/C went out last year and a $500.00 part was not covered. Did not have money at the time and requested time to pay for it. AHS said ok for when I was ready. Stayed all summer w/out A/C. Have money now, AHS sent me another A/C co and now AHS denied entire claim. Why was it ok last year and not now? They read me the explication from a manual and they had a hard time with the technical wording. Spoke with sup. Timothy who was turned me down and could not say why last year AHS said ok and now that I have the $500.00 they say no. AHS advertises " no hassle, no headaches, we will take care of repairs..."

Company: American Home Shield
Country: USA
Site: ahswarranty.com

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