Directv
Cash Back Credits Reclaimed, $75 Lawn Post With No Cement

My contract ended with Directv in February. I pay my account ahead of time mainly because I do seasonal work and get laid off in November.

I had to pay $75 to have a post installed in my lawn so I could get "the best reception possible." The charge was for the labor of digging a hole and cementing. I took the post out myself and found no cement whatsoever, which would explain why I received terrible reception and why the post wobbled.

I canceled my account, and on Feb. 13 I received no signal. Fair enough.

Then I received boxes from Directv with instructions to send my 3 receivers back within 7 days or be charged up to $470. I sent the receivers back the next day.

I then got a statement indicating a balance of -$118.26. This was the Feb. 15 statement. Then in March came another statement of -$83.31. Now the statement shows an adjustment of $34.95. I called and got a reason of some credits I was given, and since I'm no longer a customer they would have to take them back. Every statement I ever received had a credit, "cash back for 15 months," of $10. But now it's April 2, and this company can't write out a check due me after 6 1/2 weeks for $83.31, and the $75 I paid for a cemented post that wasn't!!!

Company: Directv
Country: USA
State: Illinois
City: Carol Stream
Address: P.O. Box 6414
Phone: 8005315000

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