DirecTV
Extra $40 Charged After Final Balance Paid and Equipment Returned

TV & Radio

Back in September I got tired of paying over $70 a month for Directv. Since the shows I like are primarily on MSNBC, and they stream the programs I like a day after broadcast. I saw no need to pay over $70 a month for what Directv was offering. So I cancelled my subscription, and learned that I was enrolled in a contract. I paid my outstanding balance, $84.76 for the service up to the day they discontinued providing the service. I returned the two receivers and remote controls, and Directv acknowledged receipt of the receivers and remotes. But $84.76 wasn't enough for Directv. No, they went ahead and charged my card for an additional $40.00!

This morning I called Directv, and requested the $40.00 back, But no, according to Directv, it is "not possible" for them to refund the $40.00 which I did not authorize them to take, they just took it from my bank account.

So the next time you wonder what these young people are protesting out on the streets at the moment, try television that costs over $70 a month for a basic, non-premium package. Try a big corporation, even though I paid my balance in full, and returned their equipment, stealing one last $40 from me. "Stealing?" Well, is there a different word for your money being taken without your permission?


Company: DirecTV
Country: USA
Address: 2230 East Imperial Highway El Segundo CA 90245
Phone: 3109645000
Site: directv.com
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